General Terms and Conditions
Nový Golf, a.s., Plzeňská 103/215a, 150 00 Praha 5, IČO: 25101919, DIČ: CZ25101919
PROTECTION OF PRIVACY AND INFORMATION ON THE PROCESSING OF PERSONAL DATA
Let us to inform you about purpose and processing method your personal data.
The company responsible for processing your data is Nový Golf a.s., CZ25101919, Plzeňská 103/215 a, 150 00 Praha 5 (hereinafter referred to as the “Operator”).
If we want to provide you accommodation services, we need your name, surname, place of residence and at least some contact information such as a telephone number and email address. We must process the information on the previous reservation of the accommodation and information regarding whether you were satisfied with everything and if we have properly fulfilled our contractual obligations.
We keep the data after the end of the accommodation so that we can eventually resolve issues concerning your stay. It is for the protection of our justified interests.
We also have legal obligations, for whom we must process your personal data. If you are foreign nationals, we have to fulfil the obligation pursuant to the Act on Foreign Nationals in the Czech Republic and keep a logbook, in which we have to register following information: name, surname, date of birth, state citizenship, permanent residence abroad, number of passport and visa, if it is indicated in the passport, the beginning and place of the stay, the expected duration and purpose of the stay in the Czech Republic, the beginning and the end of the accommodation.
We are also obliged to pay the local fee. Thus, we need to register: the duration of the accommodation, the purpose for the stay, name, surname, address of permanent residence abroad and the identification card or passport number.
If we issue a bill or invoice, it must include all legal requirements including the identification of you, as the guest.
We also must process your information for the purposes of the duties according to accounting and tax regulations.
Since you are our clients, from time to time, we will send you information and news about our products and services. If you do not want to receive these messages, you have the opportunity to cancel them at any time. The method of cancelling will always be given in each such message. This is a case of our justified interest too.
We use surveillance cameras in our space in order to ensure the safety of our guests and their property.
We get personal data exclusively from you, except for the camera systems which film everybody. We do not find out other data about you, except for that which you yourself provide us. You are obliged to provide us only truthful data.
To process your personal data we use the reservation system Mefisto operated by the company Mefisto Solutions s.r.o., U továren 770/1b, Hostivař, 102 00 Praha, DIČ: CZ25200992.
For the purpose of billing our services we use the system Vario of company Altus software s.r.o., Rubeška 215/1, 190 00 Praha 9, CZ61681202 and the system Storyous belonging to company Storyous.com s.r.o., Rohanské nábřeží 678/25, 186 00 Praha – Karlín, CZ24250856.
We also provide the personal data to the relevant local authority (according to the Act on Local Fees), the foreign police, revenue authority and other organs of state control, as required.
We also submit the personal data to persons who ensure the operation of the reception and the administration of your reservations, and to the providers of IT consulting services, who ensure the safety of your data, also have access.
The personal data is not submitted outside of the EU.
The personal data of guests is processed in electronic form by automated means through the reservation system Availpro, 14/16 Bd. Poissonière, 75009 Paris, FR8643531898, and manually by our employees, who work in the reception. All these people can process the personal data under the conditions and in the scope specified above and are bound by the obligation to maintain confidentiality about the personal data and on the security measures that, if published, would threaten the security of the personal data.
We always, however, process the personal data in accordance with the relevant legal regulations, we ensure its due care and protection. We make sure that nobody suffers damage to your rights, especially human dignity rights, and we also protect you against unauthorised infringements on your privacy life.
We will process the personal data above mentioned for the following periods:
First of all you have the right to ask us for access to your personal data, including have a their copy in this email address email@example.com
We will always inform you of:
Your other rights include:
Your data is absolutely safe with us. This is because of the following security measures: antivirus programs, firewalls, encryption, authorisation data.